Yes, when a parent receives a subsidy, it is the parent’s responsibility to pay any additional expenses. These will not be reimbursed under their agreement with the Department of Education and Early Childhood Development.
Do you accept children with special needs?
Yes, we welcome children with special needs, whose physical, cognitive, socio-emotional, communicative and/or behavioural aspects are affected and need to receive services or additional support. If the total number of registered children with special needs exceeds the 10% set by the SCCG, the inclusion committee will conduct an analysis on […]
We speak English at home, can my child still participate in your programs?
Yes, although we strongly encourage you to speak French to your child from birth. Please refer to our eligibility criteria for more information.
How does language-learning take place in the classroom?
We provide our educators with tools such as visual aids (images, objects, pictograms, etc.), and encourage them to use strategies such as supporting words with gestures, using short, simple sentences, rephrasing words expressed by the child, using repetition, music and stories in French, etc. to foster the development of your […]
Do you always communicate with the parent in French?
In most cases, yes. Increasingly, our written communications will be bilingual to ensure that all our clients can understand and be engaged with our centres. Educators will speak English to English-speaking parents (when possible), but will not do so in front of children to help further their French-language development.
We would like to cancel our child care services. How long do I have to give notice?
When parents want to stop making use of our services, they must give a written notice one month prior in order to allow our management to fill the vacant place. If this deadline is not met, the parents will have to pay an amount equal to one month of services, […]
How often must payments be made?
You can make a payment for the year of service through a single payment for the current year, which must be submitted no later than the first day services start, or pay via pre-authorized withdrawals, to be made every two weeks.
Should I pay if my child is absent from the centre?
Yes, the days charged include statuary holidays, emergency closures or closures due to inclement weather, as well as any days when your child is absent (either due to sickness or holiday).
Do you have a long waiting list?
It depends on the program and the centre you are interested in. For daycare services, the waiting times can be up to 3-years, depending on your child’s age group. This is because we guarantee admission to higher levels for all current students. For instance, there are only 8 spaces available […]
Do you offer a rebate if we have more than one child?
Families with more than one child enrolled in our childcare services will receive a discount of 5%, for the older child only. This discount applies only to parents using full-time child care or the Garde Scolaire. This discount does not apply to the program « Grandir en Français”, as it […]